Return Policy
If you would like to return your item please contact us at contact@kaaiti.com stating your name, order number and the reason for your return. This must be within 7 days of purchase and the item unused and in new condition (including undamaged packaging and stickers still in place).
If you opt to return an item we will issue you with either a store credit or refund for the same amount, depending on the situation. Change of mind returns incur a 20% restocking fee. Happy shopping!
We do not offer any returns or refunds for 'sale' items at the moment. All specifications of our products are listed on the product pages. As we are an online retailer, it is the consumer's responsibility to double-check that they indeed want to purchase the product based on the images and specifications.
At this stage, we do not offer returns or refunds for orders with discounts/sales of 30% and above, this allows us to give you the best possible prices. Thank you for understanding. Welcome to the Kaaiti Club!!
NEED ANY HELP?
We are always happy to chat and give you a hand if needed. Please contact us at contact@kaaiti.com.au
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